At Steadfast Restoration Services, we value the privacy of all visitors to our site. This privacy policy outlines our practices regarding the collection and use of personal information from those who visit the site without transacting business (Visitors) and those who contact us to use our services (Customers).
Personally Identifiable Information refers to any information that can be used to identify, contact, or locate a person, including name, address, phone number, email address, and financial information. It does not include anonymous or demographic information that is not linked to an individual.
What information is collected?
We may collect basic profile information from all Visitors. Customers may be asked to provide additional information such as name, phone number, email address, and property address.
With whom may the information be shared?
Personally Identifiable Information collected on this site is shared only with employees and service providers of Steadfast Restoration Services for the purpose of providing our services. Your information will never be sold or leased to third-party vendors.
How is information stored?
Personally Identifiable Information is securely stored and is accessible only to authorized personnel for the uses outlined in this policy.
What choices do Visitors have?
Visitors and Customers may opt out of receiving unsolicited communications from us by replying STOP to any text message, using the unsubscribe link in any email, or contacting us directly.
Are cookies used?
Cookies and similar technologies are used to understand how visitors use the site and to improve it. We use Google Analytics for site analytics and Microsoft Clarity and Microsoft Advertising to capture behavioral metrics, heatmaps, and session replay to improve and market our services. Website usage data is captured using first- and third-party cookies. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
How does the site keep information secure?
Personally Identifiable Information is accessible only to a limited number of authorized personnel. Sensitive information transmitted over the internet is protected by encryption.
How can Visitors correct inaccuracies?
Visitors and Customers may contact us to access, update, correct, or request deletion of their Personally Identifiable Information. Please do not send sensitive information by email.
Data retention
Steadfast Restoration Services retains Personally Identifiable Information only as long as necessary to provide services and as required by law, after which it is securely deleted.
Data breaches
In the event of a data breach, Steadfast Restoration Services will promptly notify affected individuals and take appropriate steps to contain and mitigate the breach, in compliance with applicable law.
Links
This website contains links to other websites. We encourage you to read the privacy policies of those sites, as they may differ from ours.
Changes to this policy
Steadfast Restoration Services reserves the right to amend this policy at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy.
Governing law
This policy is governed by the laws of the State of California.
Contact
Steadfast Restoration Services, 425 Boulder Ct Suite 700, Pleasanton, CA 94566. (925) 966-1206.